We understand the growing concern surrounding the Coronavirus (COVID 19) across the community we serve. The health and safety of our patients and staff is our top priority. Based on current guidelines from the CDC, Office of the Texas Governor, Texas Medical Board, and our own standards and practices, we remain open and ready to provide exceptional patient care experiences.
We are temporarily offering tele-sessions to replace in-office sessions with few exceptions. You may also reschedule your appointment to be seen in the office beginning September 1st . Video sessions will be provided through doxy.me or similar platform: you will be sent a link by email to connect to the online waiting room prior to your scheduled appointment. If you do not have a desktop, tablet, or smartphone to perform video sessions, we will continue with a telephone session. Please be advised that Blue Cross Blue Shield has extended coverage for telemedicine services through September 12, Aetna through September 30, and Medicare indefinitely.
Our offices will be cleaned and sanitized daily. Our staff will be wearing face masks and prescreened for your safety. You will be screened by phone prior to your appointment for symptoms of COVID-19: fever, fatigue, dry cough, & shortness of breath & asked to reschedule if you have any of these symptoms. Please send any required paperwork by email or fax prior to your scheduled visit. We ask that you not bring a guest with you unless you have a minor that requires your supervision. Please wait in your car until 5 minutes prior to your appointment time. Once you are present, per Executive Order GA-19, you will be required to wear a mask (if you do not have one, we will supply you with a reusable sanitized one that you will deposit into the bin as you leave) and may be seated in our lobby. Our lobby will have socially distant seating arrangements, tissues, & alcohol based hand sanitizer available, with no reading materials. We will make every effort to provide a contact free session-such as the lobby door left ajar; other doors will be opened for you; payments may be made by phone; & prescriptions will be sent electronically. Please don't hesitate to let us know if you have other questions or concerns about our practices to keep you and our staff protected.
Symptoms may appear 2-14 days after exposure to the virus. People with these symptoms may have COVID-19:
As you touch people, surfaces, and objects throughout the day, you accumulate germs on your hands. You can infect yourself with these germs by touching your eyes, nose, and mouth. Although there is no vaccine available to prevent infection with the new coronavirus, you can take steps to reduce your risk of infection. CDC and WHO recommend following the standard precautions for avoiding respiratory viruses:
Please click on the link below for more information from the Centers for Disease Control and Protection